HOW DO I PLACE AN ORDER FROM THE US?

You can buy our products by emailing a Purchase Order to [email protected] or by ordering direct from our website.

Three payment options are available at checkout:

*Credit Card (including American Express)
*PayPal
*Bank Transfer (first order is proforma, subsequent purchases are 30 days net payment terms)

Once your order is placed, our export team will email you shipping documents for review to ensure all information is correct before dispatch.

WHEN CAN I EXPECT MY ORDER TO ARRIVE?

Orders are sent from our fulfilment centre in London.

We use FedEx International Priority Service for our shipments so your package will be fully tracked and should arrive within 1 to 2 days from dispatch.

HOW MUCH IS SHIPPING?

Shipping is free on orders over $499. We charge a flat shipping fee of $39.99 on purchases below this amount.

Incoterms are CPT (Carriage Paid To) with EXW (Ex Works) available on request.  

WHAT IF I NEED HELP WITH MY ORDER?

Contact the Biorelevant Team with an Order Enquiry. We have considerable experience of shipping to the US and will surely be able to help.