4. Taxes

Customers outside of UK

Our goods are dispatched to you from our facility in the UK so we do not charge any VAT on your orders. Customers in the EU must supply us with their VAT Registration Numbers. We ship your order CPT (‘Carriage Paid To’). You may be subject to import duties and taxes that are levied once the package reaches your country.

Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. If there are these additional charges, they must be paid so that your order can clear customs. Customs policies are different for each country, so you should contact your local customs office for further information. Please note that when ordering from biorelevant.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

The customs forms for your biorelevant.com packages will list the value and details of the contents of your order to facilitate customs clearance and comply with local laws. Please be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

UK Customers

For your biorelevant.com orders, you will be charged VAT at the usual UK rate of 20%.