Privacy policy

Biorelevant.com is committed to ensuring that your privacy is protected. This policy explains how we use information on biorelevant.com and the procedures that we have in place to safeguard your privacy. By creating a biorelevant.com account on this website, you consent to the collection, use and transfer of your information under the terms of this policy.

Data Protection Act

This website is based in the UK and is governed by the laws of England and Wales. Our website complies with the Data Protection Law 1998 as regards any of the personal information you enter on biorelevant.com. We will not pass or sell on your data to any third parties without your prior consent, with the exception of below, unless required to do so by law.

Information we collect and how we use it

When you make a purchase or request a free sample from our website you will be asked to create a biorelevant.com account. In order to do this, you must provide certain information about yourself/your company including your name, address, contact details and credit/debit card information. This information is needed for us to supply you with the goods you have requested and contact you if there is a problem with your order.

Security

We value your privacy as our top priority and use a secure system to protect your personal information and data from being compromised. Your card payments will be processed by Secure Hosting who use 128bit SSL to ensure secure transmission of your information. SSL is industry standard technology which encrypts your personal details and is represented by the golden padlock on the bottom right of your browser. PLEASE NOTE THAT NO CREDIT CARD DETAILS ARE STORED ON OUR SITE. Payments will be shown on your credit card statement to biorelevant.com.

We will never ask you to divulge your credit/debit card PIN number or bank details. If you receive an email asking for such details claiming to be sent on behalf of biorelevant.com, it will be fraudulent. To notify us of this click here.

Contacting you

Where you have consented, we may occasionally send you information and special offers. You can discontinue this service by clicking on the 'Unsubscribe' link at the bottom of each message.

We may occasionally ask you for feedback on our products as this helps us to maintain consistently high standards.

My Account

Your details will be contained in your biorelevant.com account. Please keep this information up to date.

Hyperlinks

Our website may contain hyperlinks to other websites. Any links you click on which take you to websites not belonging to biorelevant.com will not be covered by this Privacy Policy. We cannot accept liability for any websites you visit not belonging to biorelevant.com, nor any damages incurred from these visits.

Cookies

When you visit our site, cookies may automatically be stored on your computer. Cookies are small pieces of information which are stored on your hard drive by a website. Their purpose is to make your website visit run as smoothly and as efficiently as possible for you by customizing your shopping experience. For example, they enable a quicker upload of the web page and store your purchase preferences without you having to sign in. You can refuse to accept cookies by setting your browser to disable them. Please note that this will affect your access to some sections of our site.

For specific queries on our use of your information, please click here.